CertainTeed Customer Alerts

By opting in, you consent to receive and authorize CertainTeed (and its service providers) to send you recurring automated personalized sales and marketing text messages (e.g. form submissions, confirmations, status updates, sales, or offers) from 87971 to the mobile number you used to text us or provided when you signed up. Your consent is not a condition of purchasing any property or services. You may revoke this consent at any time by replying STOP. 

Messaging frequency varies. Standard message and data rates may apply. 

Terms and Conditions

This is a standard rate SMS program, and message frequency will vary by user. We reserve the right to alter the frequency of messages sent at any time. To participate, you must have a text messaging-enabled mobile device with a text messaging plan. Not all mobile devices may be supported, and text messaging may not be available in all areas. Contact your wireless provided for questions about your text/data plan. We and our service providers, and the supported mobile carriers are not liable for delayed or undelivered messages. We are able to deliver messages to the following mobile phone carriers: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, Alltel, U.S. Cellular, Cellular One, MetroPCS, ACS/Alaska, Bluegrass Cellular, Cellular One of East Central Illinois, Centennial Wireless, Cox Communications, EKN/Appalachian Wireless, GCI, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, Nex-Tech Wireless, Rural Cellular Corporation, Thumb Cellular, United Wireless, West Central (WCC), Cellcom, Cellsouth, Cricket, Cincinnati Bell and Virgin Mobile.
 

For Help. If you need assistance, text the keyword HELP to 87971 (i.e., the five-digit number from which text messages are being sent) at any time to receive customer care contact information.

Cancellation. Reply to a message or text the keyword STOP to 87971 at any time if you no longer wish to receive marketing text messages. After replying or texting the keyword, you will receive one additional text message confirming that your request has been processed. If you cancel from one of our text message programs, you may continue to receive text messages from CertainTeed through any other program you have joined separately until you separately cancel from those programs. You may also continue to receive messages via text message related to your sales (such as reminders or updates) and new submissions or requests placed online or through alternative means on CertainTeed.com. 

Opt-In. If you want to opt-in to receive marketing text messages, submit a mobile opt-in through any of our applicable forms to CertainTeed or by text messaging LEARN MORE to 87971 to join CertainTeed Marketing SMS Alerts. 

Active Keywords: STOP, HELP, LEARN MORE

Duty to Notify and Indemnify: You represent that you are the account holder for the mobile telephone number(s) that you used to subscribe to the program. You are responsible for completing the opt-out process by notifying us immediately if you change, transfer, or intend to stop using the mobile telephone number used to subscribe to the program. You may notify us of a number change by contacting CertainTeed as provided under Contact Us below. Your agreement to do so is a material part of these terms and conditions. 

You agree to indemnify CertainTeed in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to complete the opt-out process or notify us if you change, transfer, or intend to stop using your telephone number including, but not limited to, all claims, expenses, and damage related to or arising under the Telephone Consumer Protection Act. 
CertainTeed respects your right to privacy. You can​ ​view our privacy policy here​. 

Contact Us

If you have questions or comments, please contact us by email at gethelp@saint-gobain.com or by phone at 1-800-233-8990. If you have any questions about your text or data plan, it is best to contact your wireless provider.