Building Cred for Street Cred
Trust is earned. We respect that. One of the ways we help build trust with homeowners is to offer credentialing programs for contractors.
What is credentialing? It refers to recognition for successful completion of specialized training courses. Credentialing attests to the knowledge and expertise of a contractor and assures you of a high level of building competency and accountability.
CertainTeed contractor credentialing helps contractors best understand products and installation practices, while also making it easier for homeowners to identify professionally qualified people and companies.
What Does Using a Credentialed Contractor Do for Homeowners?
Depending on the product, a credentialed contractor can offer extended manufacturer warranties. These may cover costs associated with labor, disposal, replacements, and workmanship over a longer period of time.
You’ll be able to put your mind at ease, knowing the workmanship will be as top-notch as the product
- Your questions will be addressed by individuals who are knowledgeable about the product and the process.
SureStart™ Warranty
All CertainTeed shingles carry standard SureStart™ protection, which fully covers your shingles in the event of a manufacturing defect during the vital early years following installation. Once the SureStart™ period ends you are covered for shingles only and at a reduced rate as the roof ages.
SureStart™ offers the best coverage you can get on your new roof and here is what it provides:
- 100% of Materials - All shingles required to repair or replace the defective product will be provided free. No exceptions.
- 100% of Labor - All labor required to repair defective shingles or apply new shingles to replace the defective shingles will be paid by CertainTeed, based on local fair market value for labor.
- Additional Costs - The cost of flashing, metal work, tear-off and disposal are included for shingles designated as LifetimeA (See SureStart Chart below)
- Without Prorating the Costs - The cost of materials and labor are not prorated or otherwise reduced.
Peace of Mind
Extend your roof's warranty by using a CertainTeed credentialed contractor paired with the best in class CertainTeed Integrity Roof System.
Waterproofing/Water Resistant Underlayment
Using the combination of Grace Ice & Water Shield with RoofRunner, you can rest assured knowing your family and investment are protected.
Peace of Mind
Extend your roof's warranty by using a CertainTeed credentialed contractor paired with the best in class CertainTeed Integrity Roof System.
Starter Shingles
Starter Shingles are the first course of shingles that are installed and designed to work in tandem with the roof shingles above for optimal shingle sealing and performance
Peace of Mind
Extend your roof's warranty by using a CertainTeed credentialed contractor paired with the best in class CertainTeed Integrity Roof System.
Shingles
Explore our wide range of roofing styles, including Good, Better, and Best options, designed to seamlessly complement any roof design while fitting various budget preferences.
Peace of Mind
Extend your roof's warranty by using a CertainTeed credentialed contractor paired with the best in class CertainTeed Integrity Roof System.
Hip & Ridge
Available in numerous profiles, these accessories are used on the roof's hip and ridge lines for a distinctive finishing touch to your near roof.
Peace of Mind
Extend your roof's warranty by using a CertainTeed credentialed contractor paired with the best in class CertainTeed Integrity Roof System.
Ventilation
A roof that breathes if show to perform better and last longer. Ridge vents, in combination with intake or edge vents, allow air to flow on the underside of your roof deck, keeping the attic cooler in the summer and drier in the winter.
Peace of Mind
Extend your roof's warranty by using a CertainTeed credentialed contractor paired with the best in class CertainTeed Integrity Roof System.
SureStart™ Has You Covered
SureStart Coverage Details
| Product | Warranty Period | SureStart Period | Wind Warranty (MPH) | Algae Resistant Warranty Period1 | Reduction Figure Per Month |
|---|---|---|---|---|---|
| Grand Manor®2 | LifetimeA | 10 years | 110/130†† | 30 | 1/600* |
| Presidential Shake® TL+*2 | LifetimeA | 10 years | 110/130†† | 30 | 1/600* |
| Presidential Shake® (&IR)+*2 | LifetimeA | 10 years | 110/130†† | 30 | 1/600* |
| Carriage House®2 | LifetimeA | 10 years | 110/130†† | 30 | 1/600* |
| Belmont®2 | LifetimeA | 10 years | 110/130†† | 30 | 1/600* |
| Highland Slate®2 | LifetimeA | 10 years | 110/130†† | 30 | 1/600* |
| Landmark® TL+*2 | LifetimeA | 10 years | 110/160†† | 30 | 1/600* |
| Landmark® Premium2 | LifetimeA | 10 years | 110/160†† | 30 | 1/600* |
| Landmark® PRO2 | LifetimeA | 10 years | 110/160†† | 30 | 1/600* |
| Northgate® ClimateFlex®2 | LifetimeA | 10 years | 110/160†† | 30 | 1/600* |
| Landmark® ClimateFlex®2 | LifetimeB | 10 years | 110/160†† | 25 | 1/600* |
| Landmark®+*2 | LifetimeB | 10 years | 110/160†† | 25 | 1/600* |
| Patriot®/Patriot®XK | LifetimeB | 10 years | 110/130†† | 10 | 1/600* |
| XT™ 25 | 25 years | 5 years | 60 | 25 | 1/300* |
| Any shingles applied to any inadequately ventilated roof deck | 10 years | N/A | N/A | N/A | N/A |
The warranty period & SureStart period shown above are the same for products manufactured in algae-resistant and/or solar-reflective versions.
A. The Lifetime Warranty period is only available to individual property owners on premises used as their residence. The warranty period for Other Ownership for these shingles is limited to 50 years and the SureStart period is 10 years following the installation of the shingles. Roof tear-off, metal work, flashing and disposal expense, incurred during repair or replacement are covered or reimbursed by this Limited Warranty. Limited Warranty transferees during the SureStart™ period are limited to a 50-year warranty period (see section titled “Transfers During the SureStart Period” for details). All products under the 30 year Limited Algae-Resistant Warranty period are prorated after 15 years.
B. The Lifetime Warranty period is only available to individual property owners on premises used as their residence. The warranty period for Other Ownership for these shingles is limited to 40 years and the SureStart period is 5 years following the installation of the shingles. Limited Warranty transferees during the SureStart period are limited to a 40-year warranty period (see section titled “Transfers During the SureStart Period” for details). Roof tear-off, metal work, flashing and disposal expenses, and other costs or expenses are not covered. All products under the 25 year Limited Algae-Resistant Warranty period are prorated after 10 years.
* For Lifetime products, at the completion of the 40th year the reduction figure will remain at 480/600, or 20% of the total maximum liability.
† For details of warranty coverage for shingles installed on inadequately ventilated roof decks on both residential and commercial buildings, see provisions under “Inadequately Ventilated and Non-Ventilated Decks.”
†† Wind warranty upgrade – These products are warranted to resist blow-off due to wind velocities, including gusts, up to a maximum of 130 or 160 miles per hour, as indicated in Table 1 above, during the first fifteen (15) years, provided all of the following conditions are met:
The CertainTeed shingles are not applied over existing roof shingles (roof-overs are not permitted).
- The CertainTeed specified corresponding hip and ridge accessory products are installed as cap shingles [Shadow Ridge®, Shadow Ridge® XL, Cedar Crest®, Shangle Ridge®, and Mountain Ridge®].
- The CertainTeed specified corresponding hip and ridge accessory products are installed as cap shingles [Shadow Ridge®, Shadow Ridge® XL, Cedar Crest®, Shangle Ridge®, and Mountain Ridge®].
- The CertainTeed specified corresponding starter shingles are installed along the roof eaves and rakes (Swiftstart®, Swiftstart® SA, High-Performance Starter and Presidential® Starter).
(Note: In Florida, CertainTeed will waive the requirement of applying starter shingles along the roof rake if all of the following conditions are met: The shingles are installed and embedded in an 4-inch-wide bed of asphalt roofing cement along the roof rake edges in accordance with the building code.)
1 Algae Resistant Warranty period applies only to the Algae Resistant (AR) version of the pertinent shingle. AlgaeResistant Warranty Period: To get 25-year or 30-year Limited Algae-Resistant Warranty coverage, the original owner must install CertainTeed algae-resistant (AR) hip and ridge shingle accessories. Otherwise, Algae-Resistant Warranty Period coverage is limited to ten (10) years from the date of installation. However, Patriot® and Patriot® XL will have a maximum 10-year Limited Algae-Resistant Warranty coverage regardless of the hip and ridge accessories installed.
2 For impact resistance information, please refer to the product-specific Technical Data Sheet.
3 The wind warranty for XT™25 shingles installed in Alaska is 90 mph.
SureStart PLUS™ Extended Warranty Protection
When you choose an Integrity Roof System®, installed by a CertainTeed Credentialed contractor, you have the opportunity to further protect your investment with SureStart™ PLUS. SureStart™ PLUS takes traditional SureStart™ protection and extends FULL coverage for up to 50 years depending on the level of protection you choose.
Lifetime Limited Warranty Shingles | 3-STAR Protection | 4-STAR Protection | 5-STAR 10 Protection | Standard |
|---|---|---|---|---|
| Coverage | 50 years | 50 years* | 50 years** | 10 years |
| Materials & Labor | √ | √ | √ | √ |
| Tear-off | √ | √ | √ |
|
| Disposal | √ | √ | √ |
|
| Workmanship |
| 15 years | 30 years |
|
NOTE: *See CertainTeed’s Asphalt Shingle Residential Products Limited Warranty for complete details, conditions, limitations and exclusions. For a copy, go to www.certainteed.com or call 800-782-8777.
NOTE: XT™25 shingles carry 10 years with 3-STAR Coverage, 20 years with 4-STAR Coverage and 25 years with 5-STAR Coverage, including the features as indicated above.
Fully transferable for 15 years with 3-STAR Coverage, 20 years with 4-STAR Coverage, and 20 years with 5-STAR Coverage.
**Applies to single-family detached houses. Duration for all other types of structures is limited to 25 years.
***Applies to single-family detached houses. Duration for all other types of structures is limited to 30 years.