Building Cred for Street Cred
Trust is earned. We respect that. One of the ways we help build trust with homeowners is to offer credentialing programs for contractors.
What is credentialing? It refers to recognition for successful completion of specialized training courses. Credentialing attests to the knowledge and expertise of a contractor and assures you of a high level of building competency and accountability.
CertainTeed contractor credentialing helps contractors best understand products and installation practices, while also making it easier for homeowners to identify professionally qualified people and companies.
What Does Using a Credentialed Contractor Do for Homeowners?
Depending on the product, a credentialed contractor can offer extended manufacturer warranties. These may cover costs associated with labor, disposal, replacements, and workmanship over a longer period of time.
You’ll be able to put your mind at ease, knowing the workmanship will be as top-notch as the product
- Your questions will be addressed by individuals who are knowledgeable about the product and the process.
SureStart™ Warranty
All CertainTeed shingles carry standard SureStart™ protection, which fully covers your shingles in the event of a manufacturing defect during the vital early years following installation. Once the SureStart™ period ends you are covered for shingles only and at a reduced rate as the roof ages.
SureStart™ offers the best coverage you can get on your new roof and here is what it provides:
- 100% of Materials - All shingles required to repair or replace the defective product will be provided free. No exceptions.
- 100% of Labor - All labor required to repair defective shingles or apply new shingles to replace the defective shingles will be paid by CertainTeed, based on local fair market value for labor.
- Additional Costs - The cost of flashing, metal work, tear-off and disposal are included for shingles designated as LifetimeA (See SureStart Chart
- Without Prorating the Costs - The cost of materials and labor are not prorated or otherwise reduced.
Peace of Mind
Extend your roof's warranty by using a CertainTeed credentialed contractor paired with best in class Certainteed roofing systems.
Waterproofing/Water Resistant Underlayment
Using the combination of Grace Ice & Water Shield with RoofRunner, you can rest assured knowing your family and investment are protected.
Starter Shingles
Starter Shingles are the first course of shingles that are installed and designed to work in tandem with the roof shingles above for optimal shingle sealing and performance
Shingles
Explore our wide range of roofing styles, including Good, Better, and Best options, designed to seamlessly complement any roof design while fitting various budget preferences.
Hip & Ridge
Available in numerous profiles, these accessories are used on the roof's hip and ridge lines for a distinctive finishing touch to your near roof.
Ventilation
A roof that breathes if show to perform better and last longer. Ridge vents, in combination with intake or edge vents, allow air to flow on the underside of your roof deck, keeping the attic cooler in the summer and drier in the winter.
SureStart™ Has You Covered
SureStart Coverage Details
| Product | Warranty Period | SureStart Period |
|---|---|---|
| Grand Manor® | LifetimeA | 10 years |
| Carriage House® | LifetimeA | 10 years |
| Presidential Shake® TL+ | LifetimeA | 10 years |
| Presidential Shake®* + | LifetimeA | 10 years |
| Belmont®* | LifetimeA | 10 years |
| Landmark® TL+ | LifetimeA | 10 years |
| Landmark® Premium | LifetimeA | 10 years |
| Northgate® ClimateFlex®* | LifetimeA | 10 years |
| Landmark® Pro/ Architect 80 | LifetimeA | 10 years |
| Highland Slate® | LifetimeA | 10 years |
| Landmark® ClimateFlex®* | LifetimeB | 10 years |
| Landmark®+ | LifetimeB | 10 years |
| XT™ 25 | 25 years | 5 years |
The warranty period & SureStart period shown above are the same for products manufactured in algae-resistant and/or solar-reflective versions.
A. The Lifetime Warranty period is only available to individual homeowners. The warranty period for these shingles installed on-premises not used by individual homeowners as their residence is limited to 50 years and the SureStart period is 10 years following the installation of the shingles. Roof tear-off, metal work, flashing, and disposal expenses, incurred during repair or replacement are covered or reimbursed by this Limited Warranty. Limited Warranty transferees during the SureStart period are limited to a 50-year warranty period (see section titled “Transfers During the SureStart Period” for details).
B. The Lifetime Warranty period is only available to individual homeowners. The warranty period for these shingles installed on-premises not used by individual homeowners as their residence is limited to 40 years and the SureStart period is 5 years following the installation of the shingles. Limited Warranty transferees during the SureStart period are limited to a 40-year warranty period (see section titled “Transfers During the SureStart Period” for details).
* CertainTeed’s Impact Resistant Landmark® ClimateFlex, NorthGate® ClimateFlex, Presidential Shake® IR, and Belmont® IR shingles comply with Class 4 UL 2218 Impact Resistance of Prepared Roof Covering Materials test criteria at time of manufacture. CertainTeed’s Impact Resistant Landmark® PRO complies with Class 3 UL 2218 Impact Resistance of Prepared Roof Covering Materials test criteria at time of manufacture.
+ Includes Solaris
SureStart PLUS™ Extended Warranty Protection
When you choose an Integrity Roof System™, installed by a CertainTeed Credentialed contractor, you have the opportunity to further protect your investment with SureStart™ PLUS. SureStart™ Plus takes traditional SureStart™ protection and extends FULL coverage for up to 50 years depending on the level of protection you choose.
Lifetime Limited Warranty Shingles | 3-Star Protection | 4-Star Protection | 5-Star 10 Protection | 5-Star 25 Protection |
|---|---|---|---|---|
| Coverage | 20 years | 50 years* | 50 years** | 50 years** |
| Materials & Labor | √ | √ | √ | √ |
| Tear-off | √ | √ | √ | √ |
| Disposal |
| √ | √ | √ |
| Workmanship |
|
| √*** | √**** |
NOTE: XT™25 shingles carry 10 years with 3-STAR, 20 years with 4-STAR Coverage, and 25 years with 5-STAR Coverage, including the features as indicated above.
Fully transferable for 10 years with 3-STAR Coverage, 12 years with 4-STAR Coverage, and 15 years with 5-STAR Coverage.
*Applies to single-family detached houses. Duration for all other types of structures is limited to 25 years.
**Applies to single-family detached houses. Duration for all other types of structures is limited to 30 years.
***Workmanship is covered for 10 years.
****Workmanship is covered for 25 years.